Chief Information Technology Officer

3 days ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

About the Role:

We are seeking a highly skilled and experienced professional to fill the position of Chief Information Technology Officer. This role will be responsible for overseeing the timely and cost-effective delivery of IT products and solutions, ensuring operational excellence across various business departments.

Key Responsibilities:

  • Establish a technology strategy in line with the Emirates Group IT Strategy.
  • Integrate IT strategy into the defined business area to ensure full exploitation and alignment for the Group's best interest.
  • Manage the complexity resulting from delivering solutions for a wide breadth of strategic revenue-generating operationally critical business units within the Emirates Group.
  • Develop and maintain highly effective, credible, and influential relationships with senior stakeholders, enabling reuse, optimisation, and group-wide initiatives to be discussed and implemented when appropriate.
  • Represent IT in the senior management team of the business area and influence senior business managers on strategic business IT investment decisions to meet their business needs within a Group perspective.
  • Deliver technology solutions to the business and lead a cross-functional IT delivery capability consisting of demand management, technical product management, agile delivery, software engineering, and systems integration and service management.
  • Promote close collaboration and integration with all other IT departments. Drive a culture of customer intimacy through a business orientation framework and provide input in areas of partner and supplier management, risk management, service management, software engineering, and operations IT strategy and architecture.
  • Introduce measures to monitor satisfaction levels and drive improvement across IT. Ensure satisfaction levels are communicated throughout IT and are part of targeting objectives.
  • Lead the delivery of the business IT annual work programme. Accountable for the financial management of the IT budgets for the business area, ensuring it aligns with and supports business strategy based on customer needs.
  • Negotiate and agree on the annual work program with senior business stakeholders, ensuring it remains in line with the overall IT strategy. Ensure cost-effective business cases and optimal resource allocation.
  • Identify business performance focus areas, strategic themes, and Portfolio-level EPICS. Use Lean Portfolio Management to identify new IT initiatives in order to drive value creation (e.g. revenue generation and optimisation). Ensure facilitation of the evaluation, implementation, and benefits realisation that will deliver significant change and have a substantial impact on these critical business processes.

Qualifications & Experience:

  • Degree of Honours (123 or equivalent).
  • 12 years of Experience in Information Technology or similar.
  • Experience leading functions at a senior level in IT ideally within a customer relations environment.
  • Experience leading the delivery of business IT solutions ideally in the travel and transportation industry is an advantage.
  • Major account experience gained in both multinational and multicultural environments would be an added benefit.

You'll have an edge if you have:

  • Business/technical strategy and planning.
  • Business change management.
  • Relationship management.
  • Ability to develop an understanding of the business at a deep level.

Salary & Benefits:

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That's on top of transport benefits, life insurance, and more.

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