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Executive Hotel Manager
2 weeks ago
Welcome to Hyatt Hotels Corporation, a place of learning where you can grow both professionally and personally.
Our Inclusive Collection offers numerous opportunities for career growth. We're looking for an experienced Front Office Manager to join our team.
The Front Office Manager is responsible for the efficient running of the department in line with our Corporate Strategies and brand standards. Key responsibilities include managing the Front Office operations for the hotel, including the Front Desk, Front Service, Communications Centre, Business Centre and Grand Club.
Key ResponsibilitiesThis role involves assisting the Director of Rooms in delivering the brand promise. You will be responsible for ensuring seamless customer service delivery across all touchpoints, including front desk, concierge, parking and entrance services.
To succeed in this role, you will need excellent problem-solving, administrative and interpersonal skills. A university degree or diploma in Hospitality or Tourism management is preferred, as well as at least 2 years of work experience as a Front Office Manager.
