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Front Desk Associate
2 weeks ago
Job Description:
Front Desk AgentWe are seeking a highly skilled and experienced Front Desk Agent to fill this key role.
The successful candidate will be responsible for providing exceptional guest service, ensuring that every interaction is personalized, warm, and memorable. Key responsibilities include:
- Providing timely and accurate responses to guest inquiries;
- Greeting guests in a friendly and welcoming manner;
- Assisting with check-in and check-out procedures;
- Managing room assignments and key cards;
- Handling guest complaints and resolving issues in a professional manner;
To succeed in this role, you must possess excellent communication skills, both verbal and written. You should be able to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed.
SalaryThis is a competitive salary position.
Job DescriptionThis role involves working at the front desk, handling guest interactions, and performing various administrative tasks.
Required Skills and QualificationsTo be considered for this role, you must have:
- A high school diploma or equivalent;
- Excellent communication and interpersonal skills;
- Ability to work in a team environment;
- Basic computer skills, including knowledge of Microsoft Office software;
This position offers a range of benefits, including health insurance, paid time off, and opportunities for career advancement.
OthersPlease note that this job description may be subject to change based on business needs.