Non-Motor Department Head
6 days ago
We are Combuzz HR Solutions, a leading provider of recruitment and staffing services. Our mission is to provide innovative solutions that meet the evolving needs of our clients and candidates.
We are committed to excellence and strive to build long-term relationships with our clients and partners.
Key Responsibilities:
- Assist the Branch Manager in supervising the Non-Motor department, servicing key accounts, and developing new business.
- Ensure retention of all renewals in the Non-Motor department by adhering to procedures to ensure maximum retention of renewals.
- Servicing key accounts, retaining renewals, and ensuring greatest customer satisfaction through exceptional service.
- Focus on new business development for the Non-Motor department in the branch by identifying potential enquiries in the pipeline, negotiating with insurers and clients to win the business.
- Collaborating with the team to develop a comprehensive Wishlist of Target accounts from lost, non-materialized, referrals from existing accounts. Identifying opportunities for cross-sell/up-sell and providing clients with proper advice and options on covering their risks.
- Ensuring that department revenue targets are achieved through effective management and strategy implementation.
- Providing best-in-class customer service/technical support to all customers.
- Developing strong relationships with insurers at all levels to achieve corporate objectives of better terms, wider cover for clients, obtain more new business/new accounts, and obtain regular market intelligence.
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