Customer Engagement Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates beBee Careers Full time

Sales Role Overview

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  • As a sales professional, you will be responsible for engaging potential customers through outbound calls to communicate the value proposition of our products and services.
  • You will identify customer needs and tailor solutions to meet those needs, ensuring a personalized approach to each interaction.

Key Responsibilities

  • Maintain detailed records of customer interactions, feedback, and follow-ups using our CRM system to optimize the sales process.
  • Train and mentor junior telecalling staff, sharing best practices to enhance overall team performance.
  • Achieve and exceed monthly sales targets through effective pipeline management and persistent follow-up.

Desired Candidate Profile

  • Minimum 35 years of experience in telecalling or sales, preferably in a customer service environment.
  • Strong verbal and written communication skills in English; additional languages are a plus.
  • Ability to analyze data and derive actionable insights to improve sales strategies.


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