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Customer Service Expert

1 week ago


Dubai, Dubai, United Arab Emirates First Abu Dhabi Bank FAB Full time
Job Description:

FAB Job Overview

The First Abu Dhabi Bank (FAB) is seeking a skilled Customer Service Representative to provide exceptional service to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing product recommendations.

Key Responsibilities:
  • Provide high-quality customer service by attending to incoming calls in a timely manner.
  • Resolve customer complaints in a fair and efficient manner.
  • Recommend products or services to customers based on their needs.
  • Maintain accurate customer records and update them as necessary.
  • Ensure confidentiality of customer information at all times.

Requirements:
  • Demonstrate excellent communication and problem-solving skills.
  • Be able to work in a fast-paced environment with multiple priorities.
  • Have a strong knowledge of FAB's products and services.
  • Ability to work independently and as part of a team.