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Technical Solutions Architect

2 months ago

Dubai, Dubai, United Arab Emirates Insight Global Full time
About the Role

We are seeking a highly skilled Technical Solutions Architect to join our team at Insight Global. As a key member of our pre-sales engineering team, you will play a critical role in collaborating with customers and sales teams to identify technical gaps and outline solutions.

Key Responsibilities
  • Technical Writing and Documentation: Develop high-quality technical documentation, including process documentation and continual improvement initiatives.
  • Customer Collaboration: Work closely with customers to understand their technical needs and identify opportunities for improvement.
  • Process Engineering: Utilize templates and workbooks to outline and document processes, and identify areas for automation.
  • Pre-Sales Process Management: Develop and maintain pre-sales process documentation, ensuring consistency and accuracy across the organization.
Requirements
  • 3+ years of experience in Technical Pre-Sales Engineering/Solutions Architecture
  • Extensive experience collaborating with customers and sales teams
  • Strong technical writing and documentation skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks