Retail Associate Manager

6 days ago


Dubai, Dubai, United Arab Emirates Azadea Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. In this role, you will be responsible for providing exceptional customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

About the Company

Azadea Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

Key Responsibilities
  1. Promptly greet customers and serve them to ensure their needs are met in compliance with quality and customer service standards.
  2. Engage in up-selling, cross-selling, suggesting alternatives, and promptly follow up on customers' requests to provide exceptional customer service.
  3. Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
  4. Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
  5. Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.

Requirements

  • High school degree.
  • Zero to one years of experience in a similar role.

Skills and Qualifications

  • Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Ensures Accountability: Holds self and others accountable to meet commitments.
  • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.


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