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Service Delivery Professional

1 week ago

Dubai, Dubai, United Arab Emirates Sharaf DG Energy Full time

Are you passionate about delivering exceptional service? Do you thrive in a fast-paced environment?

As a Service Delivery Professional at Sharaf DG Energy, you will be responsible for identifying and assessing customer needs, providing accurate and complete information, and handling complaints, requests, and enquiries.

This role requires excellent communication and presentation skills, with the ability to adapt/respond to different types of characters.

What You'll Do:

  • Identify and assess customer needs
  • Provide accurate and complete information using the right methods/tools
  • Handle complaints, requests, and enquiries
  • Sales of Etisalat Products such as Postpaid, Prepaid, Handsets, Elife, Accessories, and other services

What We're Looking For:

  • Graduate degree from any recognized university
  • Anywhere in UAE (we're flexible)
  • Below 30 years
  • Fresher or Experienced working with customer support