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Advanced Support Engineer
2 weeks ago
We are seeking a skilled IT Support Engineer to provide advanced technical support to our end-users in Dubai.
- Company Overview:
- Ines Partners is a dynamic company looking for talented professionals to join our team.
- Responsibilities:
- Provide high-level technical support to end-users, including troubleshooting hardware, software, network, and application issues.
- Maintain and monitor the organization's IT infrastructure, including servers, network devices, and security systems.
- Manage critical incidents, ensuring minimal downtime and business continuity.
- Develop and deliver training sessions for end-users to enhance their technical skills.
- Implement and enforce IT security policies to protect systems and data from unauthorized access and threats.