We are seeking a highly skilled and courteous Bellman to join our team at Accor. As a Bellman, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival to departure.

1. Guest Services: Assist guests with heavy packages, coats, and suitcases, providing courteous and efficient service.
2. Baggage Handling: Adhere to guest check-in and check-out procedures, ensuring timely and secure baggage handling.
3. Front Desk Support: Welcome guests at the main entrance, greet them with a smile, and provide assistance with check-in and check-out processes.
4. Transportation: Assist arriving and departing guests by opening and closing car and taxi doors, ensuring a safe and comfortable experience.
5. Housekeeping: Maintain a clean and tidy entrance, drive-way, and lobby, ensuring a welcoming atmosphere for our guests.
6. Guest Rooming: Room guests in accordance with hotel standards, ensuring a comfortable and enjoyable stay.
7. Hotel Facilities: Provide information to guests about hotel facilities and services, including room amenities and local attractions.
8. Guest Relations: Learn and utilize guest names, especially repeat and long-staying guests, and routinely greet them as they pass through the lobby.
9. Team Support: Assist other employees in the department, replacing them temporarily when necessary, and contribute to a positive and productive team environment.
10. Logistics: Keep the baggage room clean and in order, and arrange transport with the Airport Concierge and coordinate luggage.

1. Teamwork: Ability to work cohesively with co-workers and managers as part of a team.
2. Guest Focus: Ability to be attentive to guest needs, remaining calm and courteous at all times.
3. Cultural Awareness: Ability to promote positive relations with hotel residents and patrons, and exercise good judgment with difficult guests.
4. Language Skills: Fluency in English and Russian language is a must.
5. Technical Skills: Well-oriented in Microsoft Office applications.

1. Experience: At least 1-2 years experience working as Bellman in a 4-5 star hotel.
2. Education: No specific education requirements mentioned.