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Senior Director of Transformation and Innovation
3 weeks ago
About Salesforce
We're a pioneer in Customer Experience, harnessing the power of AI, Data, and CRM to transform businesses worldwide. We empower you to be a Trailblazer, driving performance and career growth, and improving the state of the world.
As a Solutions Engineering / Pre-Sales Leader, you will:
- Drive Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
- Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
- Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
- Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
- Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
- Champion Salesforce Values: Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.
Key Responsibilities
- Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.
- Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
- Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
- Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.
- Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
- Develop and scale organisational programmes to enhance team productivity, expertise, and collaboration.
- Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
- Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
- Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.
