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Configuration Management Database Expert

3 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates AMS International UAE Full time

This is an exciting opportunity for a highly skilled and experienced CMDB Solutions Architect to join our team and lead the design, integration, and implementation of our Configuration Management Database (CMDB) initiative.

About the Role
  • Design and integrate the CMDB with ManageEngine ServiceDesk Plus, ensuring alignment with ITIL v4 and organizational standards.
  • Collaborate with technical experts to identify key data sources and develop effective CMDB governance procedures.

Key Responsibilities:

  1. Integrate the CMDB with available network discovery tools to support automated discovery and CI updates.
  2. Develop and maintain CMDB governance procedures, including data quality management, change control, and audit readiness.