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System Support and Maintenance Expert

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Metahunt Full time

About Metahunt

We are a leading technology company dedicated to delivering innovative solutions to our clients. Our IT team plays a critical role in supporting our operations, and we are seeking a skilled IT System Administrator to join our team.

The Role

This is a challenging and rewarding opportunity for an experienced IT professional to manage our computer infrastructure, including hardware, email servers, and network systems. You will also provide IT support to our employees and implement data backup and disaster recovery solutions to protect our company information.

Your Responsibilities

  1. Hardware Troubleshooting: Install, configure, and troubleshoot company hardware, including desktops, laptops, servers, and network devices to ensure optimal performance.
  2. Email Server Configuration: Set up, monitor, and maintain email servers to guarantee secure and efficient email communication across the organization.
  3. User Account Management: Manage user accounts, permissions, and email backup processes to safeguard sensitive information.
  4. Network System Maintenance: Manage and maintain network systems, ensuring reliable connectivity and troubleshooting issues promptly.
  5. Employee Support: Provide IT support to employees, assisting with hardware setup, email issues, and connectivity problems in a timely manner.
  6. Data Protection: Implement and maintain data backup and disaster recovery solutions to protect company information and ensure business continuity.
  7. Security Compliance: Apply and enforce security policies, including firewall configurations, access control, and data encryption, to ensure compliance with company standards.

Your Qualifications

To succeed in this role, you will need:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 3-5 years of experience as an IT System Administrator or in a similar role.
  • Proficiency in managing email servers (e.g., Microsoft Exchange, Office 365) and experience with server and hardware troubleshooting.
  • Knowledge of network protocols, firewall configurations, and VPN management.