Financial Services Manager
3 days ago
Welcome to MultiBank Group, a global financial leader that empowers clients to achieve their goals through innovative trading technology, exceptional customer service, and an extensive range of financial products.
We are committed to excellence, innovation, and regulatory compliance across 90 countries with over 1 million clients. Our daily trading volume exceeds US$ 12.1 billion.
As a Financial Services Manager, you will be responsible for managing client relationships, supporting existing clients, and driving new business opportunities in the Russian-speaking market.
Key Responsibilities:
- Client Acquisition & Relationship Management
- Develop and maintain strong relationships with clients to ensure excellent customer service.
- Identify potential clients and onboard them into our trading platform.
- Assist clients with inquiries related to trading, accounts, and platform usage.
- Provide personalized support to existing clients to meet their trading needs.
- Promote our financial products and services to new and existing clients.
- Identify sales opportunities and maximize client trading activity.
- Collaborate with the sales and marketing teams to execute client acquisition strategies.
- Achieve and exceed sales targets and revenue goals.
- Stay updated on financial markets, trading products, and competitor activities.
- Analyze client trading behavior and provide insights to improve engagement.
- Share feedback with internal teams to enhance client experience and trading tools.
- Ensure all client interactions comply with company policies and regulatory requirements.
- Maintain accurate records of client interactions and transactions.
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