Financial Operations Manager
6 days ago
We are seeking a results-driven Financial Operations Manager to oversee daily banking operations, drive business growth, and ensure excellent customer service.
The ideal candidate will have strong leadership skills, in-depth knowledge of banking regulations, and a track record of managing financial products and services.
Key Responsibilities:
- Branch Management: Oversee daily banking operations, ensuring efficiency, compliance, and security.
- Business Development: Develop strategies to grow the customer base, increase deposits, and promote financial products.
- Customer Relationship Management: Build and maintain strong relationships with clients, addressing their banking needs effectively.
- Sales & Revenue Generation: Achieve financial targets by promoting loans, credit facilities, investment products, and other banking services.
- Compliance & Risk Management: Ensure adherence to banking regulations, company policies, and risk mitigation strategies.
- Team Leadership: Lead, train, and motivate a team of banking professionals to deliver excellent customer service and meet performance targets.
- Financial Analysis & Reporting: Monitor financial performance, analyze key metrics, and prepare reports for senior management.
- Stakeholder Engagement: Collaborate with internal and external stakeholders to enhance banking services and operational effectiveness.
Requirements:
- Education: Bachelor's degree in banking or finance or sales or related field.
- Experience: Minimum of 7+ years of experience working in a similar capacity, whether with a bank or a corporate service advisor.
- Knowledge & Skills: Strong knowledge of banking products, services, and regulations, proven leadership and team management abilities, excellent communication, negotiation, and problem-solving skills.
- Analytical Mindset: Ability to drive sales and business growth, analytical mindset with proficiency in financial analysis.
- Digital Banking: Familiarity with banking software and digital banking trends.
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