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Ecommerce Specialist
2 months ago
**Job Summary**
Pharmalink Drug Store is seeking a highly skilled and experienced Ecommerce Specialist to oversee and manage our online store operations. As a key member of our team, you will be responsible for developing and executing digital marketing strategies to drive traffic and improve our online presence.
**Key Responsibilities**
- Manage and maintain our Shopify platform, ensuring seamless and efficient online shopping experience for our customers.
- Develop and execute comprehensive digital marketing strategies, including Google Ads, Facebook Ads, SEO, and Meta Ads to increase online visibility and drive sales.
- Analyze performance using Google Analytics and Google Merchant Center, making data-driven decisions to optimize campaigns and improve results.
- Administer and manage product listings and inventory on various marketplace platforms, ensuring accurate and up-to-date information.
- Handle product addition, modification, and updates on our eCommerce site, ensuring timely and accurate processing.
- Update promotional banners and manage pricing adjustments, ensuring alignment with business objectives.
- Implement and modify website design and features to enhance user experience and functionality, aligning with our brand identity.
- Generate and update reports on eCommerce and marketplace performance, providing insights for business growth and improvement.
- Assist the call center with fleet route applications and support for third-party services, ensuring seamless customer support.
- Upload and update product information and pricing as needed, ensuring accuracy and consistency.
- Provide support with third-party applications, including customer communication and liaison with the support team for application-related issues.
**Requirements**
- Minimum of 3 years of experience in a similar role, with a proven track record of success.
- Experience working in the retail industry, with a strong understanding of customer needs and preferences.
- Bachelor's degree in Marketing or a related field, with a strong foundation in digital marketing principles.
- Proficiency in Arabic and English languages, with excellent communication and interpersonal skills.
**Location**
Dubai, UAE