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Operations Supervisor Leader

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Abu Dhabi, Abu Dhabi, United Arab Emirates Amazon Full time
Key Job Responsibilities
  1. Operational Leadership: Oversee daily operations within the Amazon Logistics (AMZL) environment, including managing teams of Operations Supervisors, Assistants, and associates. Allocate labor, lead meetings, assign job duties, and maintain exceptional organizational skills.
  2. Team Management: Lead, train, and develop high-performing teams. Foster a positive and motivating work environment, driving engagement and performance while ensuring associate safety and adherence to Amazon's Health and Safety standards.
  3. Performance Management: Be obsessed with metrics, diving deep to identify root causes of performance issues, and implementing effective solutions. Continuously monitor key performance indicators (KPIs) and drive improvements across AMZL processes.
  4. Process Improvement: Identify opportunities to streamline and improve processes. Utilize problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements. Become a subject matter expert on core operational processes.
  5. Communication & Collaboration: Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences, influencing decisions and driving alignment. Collaborate with cross-functional teams to solve operational challenges and share best practices.