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Account Management Expert

1 week ago

Dubai, Dubai, United Arab Emirates Pet Watch App Full time
Overview
Pet Watch App is a leading pet care company in the UAE, committed to providing top-notch services and products. We're seeking an experienced Sales Account Manager to join our team and drive revenue growth.

About the Role
This is a mid-senior level position responsible for developing and maintaining strong client relationships, identifying new business opportunities, and collaborating with cross-functional teams to deliver outstanding service and innovative solutions. The ideal candidate will have a proven track record as a Sales Account Manager, excellent communication skills, CRM and MS 365 proficiency, negotiation skills, and a minimum of 5 years of experience in Account Management or Sales within the UAE.

Key Responsibilities
* Develop and maintain strong client relationships, ensuring client satisfaction and loyalty.* Identify new business opportunities through industry knowledge and pursue potential leads.* Collaborate with cross-functional teams to deliver outstanding service and innovative solutions.* Analyze market trends and customer feedback to inform strategies and optimize product offerings.* Achieve and exceed sales targets while demonstrating high levels of discipline, accountability, and professionalism.* Manage a diverse portfolio of accounts, focusing on long-term growth and success.* Handle customer needs quickly and efficiently, providing necessary support and resolving issues.* Resolve disputes swiftly and effectively, providing solutions that satisfy both the client and Pet Watch's objectives.* Generate regular sales performance reports, analyzing successes and areas for improvement, and provide insights to team leaders and stakeholders.* Set sales targets and strategic recommendations for yourself and the team, shaping the direction of our sales efforts.

Qualifications
* Proven experience as a Sales Account Manager, showcasing ability to drive revenue and build lasting relationships with clients.* Excellent communication skills, enabling engagement with clients and articulation of value proposition.* CRM and MS 365 proficiency, facilitating effective account management and reporting.* Negotiation skills, ensuring win-win outcomes that foster strong partnerships and maximize business opportunities.* Professionalism and integrity, representing Pet Watch's values and commitment to customer satisfaction.* Target-driven and motivated, consistently seeking opportunities to exceed expectations and achieve goals.* Minimum of 5 years of experience in Account Management or Sales within the UAE.