Operations Officer

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Precision Hire Solution Full time
About the Arab Monetary Fund

The Arab Monetary Fund is a regional Arab financial institution founded in 1976, aiming to strengthen its member countries' economic, financial, and monetary stability. With 22 member countries, the AMF lays the monetary foundations for Arab economic integration and promotes economic development in Arab countries.

To achieve these objectives, the AMF provides short-term and medium-term credit facilities to member states to support external sector stability and finance their overall balance of payments deficits. The AMF also contributes to building capacity through training programs, technical assistance, and technical working groups covering monetary, fiscal, financial, and statistical issues.

About the Technical Assistance & Resources Mobilization Division

The Technical Assistance & Resources Mobilization Division is one of four divisions within the Capacity Development and Innovation Department. It leads and coordinates all AMF TAs programs, peer-to-peer learning, and special thematic initiatives, and manages and mobilizes the necessary resources to support capacity development activities.

The division provides demand-driven and tailored technical assistance to help member countries formulate and implement appropriate economic policy, build effective economic institutions, and functional capacities, and shape national thematic initiatives and strategies for wider economic stability and sustainable growth objectives.

Job Purpose

The Operations Officer will work under the supervision of the division chief, supporting the administration of the work plans and the day-to-day TA division activities, including budgeting, operations, reporting, and dissemination. The job involves frequent interaction with other AMF departments and units, government officials, consultants, and external organizations.

Accountability and Key Responsibilities
  • Conducts day-to-day activities in line with stipulated policies and procedures.
  • Develops and maintains the AMF's consultants database and ensures easy access to it by the technical assistance team.
  • Leads the development and monitoring of the division's annual work plan and budget, including providing administrative and operational accounting services.
  • Ensures that operational activities are executed within the allotted budget and timelines, identifies issues, collects data, establishes facts, and draws valid conclusions as required.
  • Maintains and improves the division's administrative record management system in line with AMF policies and procedures.
  • Follows activities and deliverables and ensures the timely collection and analysis of the data required to track performance against the division's logical framework indicators and checks that the appropriateness of the indicators is reviewed periodically.
  • Works closely with the division chief and an external consultant to develop a robust monitoring and evaluation (M&E) system.
  • Coordinates inputs to periodic reports for senior management and board meetings and delivers presentations to internal performance review meetings as required.
  • Builts and maintains strong relationships with both existing and new subcontractors and suppliers and liaises with the other AMF's internal departments and units for a smooth and quick turnaround of operations.
  • Organizes and coordinates the division's events internally and externally, including regular division team meetings to follow up on operational updates, issues, and ideas.
  • Engages closely with the AMF's IT team and provides updates on technical assistance and partnership activities for the AMF website.
  • Engages closely with the internal communication team and assures the quality and consistency of all divisions' products and services, including documents, publications, and promotional material.
  • Acts as the division's focal point for risk management, ensuring that administrative issues and identified risks are handled and resolved accurately and quickly, and the division's policies, procedures, and risk register are up-to-date.
  • Contributes to identifying improvements to the division's policies and implements procedures and controls covering all areas of activity to fulfill all relevant procedural requirements while delivering high-quality and cost-effective results.
  • Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, taking into account leading practices, improvement of business processes, cost reduction, and productivity improvement.
Qualifications & Experience Required
  • A master's degree from a reputable university with a distinguished academic record in business administration or related fields is required.
  • A minimum of 7 years of relevant experience with some technical knowledge in public finance, financial sector development, and public digital infrastructure is required.
  • Strong organizational skills associated with excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills, are required.
  • Good analytical skills and technical competence in the area of the division's objectives are required.
  • Advanced skills in project cycle activities and good knowledge and understanding of the activities, policies, and procedures of multilateral and bilateral financial institutions are required.
  • Advanced knowledge of business operations management software, data analytics, and programming applications is required.
  • Excellent communication and writing skills in Arabic and English, including the ability to prepare reports and analyses, make presentations, and routine correspondence, are required.
  • Ability to create and maintain good working relationships with officials in member countries, as well as with international financial institutions, partners, and facilitate contacts and meetings with them and other stakeholders, is required.


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