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Operations Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Kitopi Full time
Job Description:

The Operations Coordinator at Kitopi is responsible for ensuring seamless communication and logistics between the restaurant, drivers, kitchen staff, and customers. This role requires strong multitasking skills and attention to detail to ensure timely delivery and customer satisfaction.

Main Responsibilities:

  • Manage incoming orders and coordinate with kitchen staff to confirm order readiness and dispatch times.
  • Ensure accurate inventory levels to avoid shortages that may impact order fulfillment.
  • Monitor deliveries to confirm on-time arrival and resolve any issues that arise.
  • Provide excellent customer service by responding promptly to inquiries and resolving complaints efficiently.

Key Skills and Qualifications:

  • Strong communication and problem-solving skills.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Familiarity with restaurant operations and delivery systems is preferred.