Cloud Computing Transformation Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates Amazon Full time

At Amazon, we're looking for a skilled professional to join our team as a Technical Account Manager. As a key member of our organization, you'll play a critical role in helping our customers achieve success with cloud computing.

Your primary focus will be on providing technical guidance and strategic advice to our customers, ensuring they get the most value from our services. You'll work closely with our customers to understand their business needs and technical challenges, developing trusting relationships that drive long-term partnerships.

As a Technical Account Manager, you'll have the opportunity to work with talented cloud technologists and expand your knowledge of AWS products. You'll also receive mentorship and gain AWS certifications, helping you grow both personally and professionally.

Key responsibilities include building solutions, providing technical guidance, advocating for customers, and ensuring AWS environments remain operationally healthy while reducing cost and complexity. You'll also develop trusting relationships with customers, understanding their business needs and technical challenges.

In this role, you'll collaborate with various partners, including developers, C-suite executives, AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers. You'll also proactively find opportunities for customers to gain additional value from AWS, uplift customer capabilities through workshops and brown bag sessions, and solve a variety of problems across different customers as they migrate their workloads to the cloud.

With a bias for action, you'll drive technical discussions regarding incidents, trade-offs, and risk management. You'll consult with partners, develop strategies to drive customer adoption and use of AWS services, and provide detailed reviews of service disruptions, metrics, and pre-launch planning.

We're looking for individuals with 2+ years of technical engineering experience, a Bachelor's degree, and experience with operational parameters and troubleshooting in areas such as compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.



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