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Educational Program Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Lab of Future Full time
Lab of Future

We are seeking a dedicated professional to join our team in Dubai, UAE, as an Admission Counselor. As part of our educational programs, you will guide students through their admission process, ensuring a seamless experience.

Key Responsibilities:
  • Engage with prospective students and parents to provide detailed information about our STEM-based programs.
  • Develop strategies to achieve enrollment targets, focusing on fostering future scientists and innovators.
  • Collaborate with the marketing team to organize outreach events, workshops, and seminars.
  • Maintain accurate records of inquiries, applications, and enrollments using our CRM system effectively.

Front Desk Responsibilities:
  • Serve as the first point of contact for visitors, providing a warm and professional welcome.
  • Manage incoming calls and emails, addressing inquiries promptly and directing them to the appropriate departments.
  • Coordinate schedules for appointments, campus tours, and meetings with prospective students and their families.
  • Maintain the reception area and ensure it is organized and presentable at all times.
  • Assist with administrative tasks, including data entry and maintaining records.

Qualifications:
  • Experience: 3-4 years of counseling experience, preferably within training institutes offering STEM-based programs.
  • Advantage: Prior experience in educational programs focused on Robotics, AI, Space & Astronomy, and Coding.
  • Skills:
    • Self-driven, motivated, and goal-oriented with a proven track record of meeting or exceeding targets.
    • Exceptional communication and interpersonal skills, with a professional and friendly demeanor.
    • Strong organizational abilities and multitasking skills.
  • Residency: Must be a resident of the UAE.