Sales Support Associate

7 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rivoli Group Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Associate to join our team at Rivoli Group. As a Sales Support Associate, you will play a critical role in providing administrative support to our sales department, ensuring seamless day-to-day operations.

Key Responsibilities
  1. Administrative Support: Provide administrative support to the sales department, including tasks such as data entry, document preparation, and filing.
  2. Reporting and Analytics: Compile and prepare monthly reports for internal purposes and for our brand principals, providing valuable insights into sales performance and trends.
  3. Logistics and Inventory Management: Follow up with our logistics team to ensure timely processing of incoming shipments, including item creation, PO processing, invoice GRN, and costing.
  4. Sales Tracking and Order Management: Update and maintain sales trackers for incoming shipments and order allocations, ensuring accurate and up-to-date information.
  5. Proforma Invoicing: Prepare proforma invoices for sales orders, facilitating smooth transactions with our clients.
  6. Order Processing: Process client orders by creating sales orders for new goods and spare parts, ensuring timely delivery and customer satisfaction.
  7. Interdepartmental Coordination: Coordinate with our after-sales, finance, and logistics teams to ensure speedy dispatch of new goods and spare parts, meeting customer expectations.
  8. Invoice Finalization: Finalize invoices, including legalization and creating AWB, ensuring accurate and timely payment.
  9. Client Communication: Notify clients of shipment dispatches, maintaining open communication and ensuring customer satisfaction.
  10. Forecasting and Backorders: Update and maintain order forecast files for review, as well as backorders for both trade partners and brand principals.
  11. Ad Hoc Reporting and Support: Assist with ad-hoc reports as required and provide support to the sales team on additional projects and activities.
  12. Special Projects: Participate in special projects and analysis as required, contributing to the growth and success of Rivoli Group.


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