Ticket Resolution Specialist

Job RoleThe Ticket Support Specialist is a critical role that requires strong technical skills and exceptional customer service skills. You will be responsible for providing technical support to our customers, identifying and resolving technical issues, and escalating complex issues to the software development and IT teams. Main Responsibilities:Ticket...

Role OverviewWe are seeking an experienced Ticket Management Specialist to join our team. In this role, you will be responsible for managing the end-to-end ticketing system for service requests, tasks, and change requests.Main Responsibilities:Manage incoming service tickets and requests within the ticketing system.Assign, categorize, prioritize, and...

Job Title: Ticketing Solutions SpecialistWe are seeking a skilled Ticketing Solutions Specialist to join our team. This role involves working closely with customers and partners to develop and implement ticketing solutions that meet their needs.Responsibilities:Analyze customer needs and develop custom ticketing solutions.Implement and maintain ticketing...

Job DescriptionWe are seeking a detail-oriented and customer-focused Claims Resolution Specialist to manage and resolve complaints related to insurance claims. The ideal candidate will be responsible for investigating disputes, communicating with policyholders, and ensuring fair claim resolutions while maintaining compliance with company policies and...

Ticket Support Specialist Zoho CRM Support & Helpdesk The International Free Zone Authority (IFZA) What Are the Key Responsibilities? - Monitor and handle support tickets through Zoho Desk or similar helpdesk platforms- Troubleshoot Zoho CRM features, integrations, and custom workflows- Collaborate with IT and software teams for escalated issue resolution-...

Ticket Support Specialist Zoho CRM Support & HelpdeskThe International Free Zone Authority (IFZA)What Are the Key Responsibilities?- Monitor and handle support tickets through Zoho Desk or similar helpdesk platforms- Troubleshoot Zoho CRM features, integrations, and custom workflows- Collaborate with IT and software teams for escalated issue resolution-...

Ticket Support Specialist Zoho CRM Support & Helpdesk The International Free Zone Authority (IFZA) What Are the Key Responsibilities? - Monitor and handle support tickets through Zoho Desk or similar helpdesk platforms- Troubleshoot Zoho CRM features, integrations, and custom workflows- Collaborate with IT and software teams for escalated issue resolution-...

Workplace Conflict Resolution SpecialistThe Workplace Conflict Resolution Specialist is responsible for investigating and resolving HR-related ethics concerns, working closely with internal stakeholders to ensure prompt and effective resolutions.Key responsibilities include:Investigating complaints and identifying root causes.Developing and implementing...

Job Description:  We are seeking a skilled Claims Resolution Specialist to join our team. As a key member of our finance operations organization, you will play a crucial role in providing high-quality services to our customers and stakeholders. Your primary responsibility will be to review and investigate claims processing, ensuring the proper payment of...

As a highly skilled Ticketing Platform Specialist, you will be responsible for providing top-notch support to clients and colleagues on our ticketing platform. With extensive experience in customer-facing roles, you will possess exceptional operational knowledge about ticketing or leisure ticketing platforms.">You will play a key role in delivering product...