Pre-Sales Specialist for Service Cloud Solutions
6 days ago
This is an opportunity to be a specialist solution engineer - pre-sales, working closely with colleagues to deliver thought leadership and own solutions to enhance our customers' experience. You will be a key player in the sales cycle, supporting our sales team and translating business objectives into compelling recommendations.
As a technical advisor for business growth, you will present our product offerings, address objections, and inspire confidence in our technology infrastructure. With your technical and sales skills, you will work in the area of Service Cloud covering the Middle East region.
Responsibilities:- Collaborate with colleagues to identify customer needs and propose effective solutions.
- Deliver product-, technical-, and security-related responses on RFPs/RFIs.
- Build and present appealing demos of Salesforce Service Cloud products including solution concepts to key decision-makers.
- Stay up-to-date in technology trends and innovations as well as Salesforce products and sales programmes.
- Lead the solution side of the sales cycle.
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