Digital Service Enhancement Specialist
4 days ago
The Roads and Transport Authority (RTA) seeks an accomplished professional to spearhead transformation in vehicle registration services. As a Senior Specialist – Transformation, you'll oversee the enhancement of licensing operations, elevate customer experience, and establish best practices in digital service delivery.
This strategic role demands vision, leadership, and technical expertise. You'll:
Purpose:
- To achieve operational excellence in vehicle registration services
Main Responsibilities:
- Conduct thorough assessments of current licensing operations
- Leverage insights to inform data-driven decision-making
- Develop and implement tailored strategies to drive process improvements
- Cultivate strong partnerships with stakeholders to ensure seamless collaboration
Requirements:
- Minimum 8 years of experience in business administration or civil engineering
RTA Dubai invites skilled professionals to seize this opportunity to forge a lasting impact on the transportation sector.
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