Digital Service Enhancement Specialist

4 days ago


Dubai, Dubai, United Arab Emirates Roads and Transport Authority Full time
Senior Specialist | Transformation | Vehicle Registration

The Roads and Transport Authority (RTA) seeks an accomplished professional to spearhead transformation in vehicle registration services. As a Senior Specialist – Transformation, you'll oversee the enhancement of licensing operations, elevate customer experience, and establish best practices in digital service delivery.

This strategic role demands vision, leadership, and technical expertise. You'll:

Purpose:

  • To achieve operational excellence in vehicle registration services

Main Responsibilities:

  • Conduct thorough assessments of current licensing operations
  • Leverage insights to inform data-driven decision-making
  • Develop and implement tailored strategies to drive process improvements
  • Cultivate strong partnerships with stakeholders to ensure seamless collaboration

Requirements:

  • Minimum 8 years of experience in business administration or civil engineering

RTA Dubai invites skilled professionals to seize this opportunity to forge a lasting impact on the transportation sector.



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