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Financial Operations Coordinator

3 weeks ago

Dubai, Dubai, United Arab Emirates Freight Investor Services Full time
Job Overview

Freight Investor Services (FIS) is a leading global brokerage of freight and commodities, offering full brokerage services, trade, and in-depth market intelligence and data for freight and commodities as well as providing physical ship and cargo services.

About the Role

We are seeking an experienced Desk Assistant to support our brokers across the Iron Ore Market. The successful candidate will be responsible for providing exceptional support to the team, ensuring smooth day-to-day operations, and maintaining accurate records.

Key Responsibilities
  1. Provide proactive support to brokers on the desk, ensuring seamless communication and efficient workflow.
  2. Assist with calculating prices, recording brokerage, and reconciling trades in a timely manner.
  3. Resolve trade queries received internally and externally, ensuring any discrepancies are resolved promptly.
  4. Update real-time manual/electronic whiteboards with market data, maintaining accuracy and attention to detail.
  5. Produce daily/weekly updates of market prices and direction for international desks as required.
  6. Support the onboarding process for new clients, adhering to Compliance and Operations procedures.
  7. Assess client needs and financial conditions to identify internal cross-selling opportunities, working closely with the Head Broker.
Requirements
  • Possess a basic understanding of freight and commodity markets, with a keen desire to develop knowledge of derivatives and current affairs.
  • Strong academic background, ideally in Finance, Economics, or a related field.
  • Demonstrate excellent Excel and MS Word skills, with attention to detail and analytical abilities.
  • Show strong client focus, being personable, engaging, and building relationships and networks wherever possible.
  • Communicate effectively with clients and colleagues, working well in a pressurised environment.
Benefits
  • Competitive salary and discretionary bonus.
  • Learning & Development / CPD opportunities.
  • Private healthcare.
  • 25 days holiday.