Digital Transformation Manager

4 days ago


Dubai, Dubai, United Arab Emirates ManpowerGroup Middle East Full time
Digital Transformation Manager

We are seeking a highly skilled and experienced Digital Transformation Manager to join our team. In this role, you will be responsible for driving digital transformation across the organization, including project management, understanding and developing consumer solutions, processes, and collateral.

Main Responsibilities
  • Be a thought leader, problem solver, and trusted advisor to CEMEA Consumer Engagement Solutions team.
  • Work closely with local market teams to understand client needs and customize solutions as required.
  • Collaborate with key internal client partners, including finance, legal, risk, compliance, marketing, business development for consumer solutions.
  • Track the performance of solution/product implementations, launches, and programs, while providing regular reporting and dashboards.
  • Develop and implement strategies to improve client satisfaction and loyalty.
Requirements
  • 5+ years' experience in financial/fintech industries with strong analytical and project management skills.
  • Proven execution experience in product management capacity and delivery of customer-facing solutions with an innovation focus.
  • Digitally curious, follows industry trends, and can utilize this exposure to provide compelling supporting information to clients' product, customer experience, and digital recommendations.
  • Strong interpersonal skills, with ability to effectively work cross-organizationally and under pressure.


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