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Transportation Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates JUMEIRAH Full time
Job Description

We are seeking a highly skilled and experienced Transportation Operations Manager to join our team at JUMEIRAH. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our transportation services.

Key Responsibilities
  • Transportation Reservations and Logistics
    • Ensure that all transportation reservations are accurately logged and traceable.
    • Coordinate with drivers and other stakeholders to ensure timely and efficient transportation of guests.
  • Vehicle Maintenance and Safety
    • Ensure that all vehicles are properly maintained and in good working condition.
    • Monitor vehicle performance and take corrective action to prevent accidents or damage.
  • Guest Satisfaction and Feedback
    • Monitor guest feedback and satisfaction levels to identify areas for improvement.
    • Work with the night team to ensure that reports are accurate and up-to-date.
  • Team Collaboration and Communication
    • Collaborate with other departments to ensure seamless communication and coordination.
    • Provide excellent customer service and support to guests and colleagues alike.
Requirements
  • Proven experience in transportation operations or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.