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Guest Services Officer

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Dubai, Dubai, United Arab Emirates beBee Careers Full time
Job Description

We are seeking a Guest Services Officer to provide exceptional customer service to our guests while utilizing motorcycle driving skills for timely and efficient delivery of services.

Key Responsibilities:
  • Welcome guests upon arrival and provide a friendly introduction to the property and its amenities.
  • Ensure efficient check-ins and checkouts, assisting with necessary documentation.
  • Perform basic cashier duties as needed and conduct property inspections to ensure high standards of cleanliness and maintenance.
  • Keep records of arrivals, departures, and property condition, addressing guest inquiries and concerns promptly.
  • Maintain knowledge of properties in our portfolio, offering personalized recommendations for local attractions and activities.
  • Collaborate with housekeeping and maintenance teams to resolve issues and provide clear information about property rules and safety procedures.
  • Handle guest information confidentially and conduct various property inspections as required.
  • Assist with additional tasks such as property viewings and transportation when necessary.
Benefits
  • Competitive salary package.
  • Employment visa & Medical Insurance Plan.
  • Air Ticket Allowance.
  • Paid leave.
  • A great working environment.
  • Comprehensive training and support.
  • Opportunity to work in a multi-cultural environment.