Operational Excellence Leader
7 days ago
Company Overview
At Amazon, we're committed to delivering exceptional customer experiences. As a key member of our operations team, you'll play a crucial role in driving efficiency and productivity across our Fulfillment Centers (FCs) and Amazon Logistics (AMZL) environments.
Job Summary
We're seeking a highly motivated and experienced Operational Supervisor to oversee daily operations within both FC and AMZL environments. This role requires a versatile leader who can manage teams, allocate labor, lead meetings, assign job duties, and maintain exceptional organizational skills.
Key Responsibilities
- Operational Leadership: Oversee daily operations, manage teams, and ensure efficient workflows in both FC and AMZL environments.
- Team Management: Lead, train, and develop high-performing teams, fostering a positive and motivating work environment that drives engagement and performance.
- Performance Management: Analyze metrics, identify root causes of performance issues, and implement effective solutions to drive improvements across both FC and AMZL processes.
- Process Improvement: Identify opportunities to streamline and improve processes, utilizing problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements.
- Communication & Collaboration: Communicate daily metrics and report exceptions, effectively collaborating with cross-functional teams to solve operational challenges and share best practices.
- Problem Solving & Decision Making: Demonstrate strong problem-solving and analytical capabilities, acting decisively in a fast-paced environment while exercising sound judgment and making informed decisions.
- Technology & Tools: Continuously utilize software and hardware tools to ensure smooth daily operations, ensuring associates have the necessary tools and coordinating repairs or replacements as needed.
- Inventory Management: Maintain inventory accuracy within the FC environment.
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