Customer Service Associate
5 days ago
Working for the Gulf Marketing Group (GMG Group) as a Customer Service Officer is an exciting opportunity to deliver exceptional service and make a lasting impact on our customers' experiences. We are a global well-being company with a strong presence in the Middle East, North Africa, and Asia.
As a key member of our team, you will be responsible for managing incoming calls and customer service inquiries, identifying and assessing customer needs to achieve satisfaction, and retaining customers by providing exceptional service while handling complaints and suggestions. Your role will also involve liaising with internal colleagues and external customers to resolve problems and ensure effective resolution.
Key Responsibilities:- Handle emails and chat inquiries regarding customer orders, promotions, cancellations, order modifications, and billing queries.
- Foster customer engagement, satisfaction, retention, and reactivation through high-quality service, close collaboration with operational and commercial stakeholders, and management to optimize the customer experience.
- Collaborate with cross-functional teams to resolve issues and ensure a seamless customer experience.
- Focus on continuous improvement of processes and controls, including customer complaint management, aiming for consistently delivering excellence.
- Maintain accurate case notes and records.
- Stay up-to-date with new market, product, and service launches.
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Customer Service Associate
4 days ago
Dubai, Dubai, United Arab Emirates Azadea Group Full timeAzadea Group is seeking a talented Customer Service Associate to join our team at the Mall of the Emirates.About the JobThe Customer Service Associate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Analyzing customer concerns and providing solutions...
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Customer Service Associate
4 days ago
Dubai, Dubai, United Arab Emirates Lucy Group Full timeJob Title: Customer Service AssociateOverviewThe Lucy Group seeks a highly skilled and customer-focused individual to join our team as a Customer Service Associate.In this role, you will provide critical support to the Energy Service Manager, ensuring seamless operations and efficient communication with customers and stakeholders.Key Responsibilities:Manage...
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Customer Service Associate
16 hours ago
Dubai, Dubai, United Arab Emirates A Leading Company In UAE Full timeJob description / RoleEmployment: Full TimeSalary Range: AED (depends on experience)Employment : Full TimeBenefits : YesVacation : YesHours : 08:00am-6:00pm(Engineers and Accounting degree holders may also apply)We are seeking a dedicated Customer Service Associate to join our team in Dubai. As a Female Customer Service Associate, you will play a key role in...
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Customer Service Associate
4 days ago
Dubai, Dubai, United Arab Emirates Robinson & Co (Singapore) Pte Ltd Full timeCustomer Service Associate | Retail | Marks & Spencer | UAEEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...
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Customer Service Associate
5 days ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeAbout the RoleAs a Customer Service Associate at Kerzner International, you will be responsible for providing exceptional customer experiences across various retail outlets within Atlantis, The Palm and Atlantis, The Royal. Your strong communication skills and ability to understand guests' needs will enable you to effectively upsell products and create...
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Customer Service Associate
4 days ago
Dubai, Dubai, United Arab Emirates Azadea Group Full timeAs a Sales Associate at the Azadea Group, you will play a crucial role in delivering an exceptional customer experience. Your primary responsibility will be to provide top-notch service on the shop floor, ensuring that customers have a seamless and enjoyable shopping experience.Foster strong relationships with customers, understand their needs, and tailor...
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Customer Service Associate
2 days ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeJob Requisition ID: 167767Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Customer Service and Merchandising Associate
5 days ago
Dubai, Dubai, United Arab Emirates H-E-B Full timeJob SummaryWe are looking for a Customer Service and Merchandising Associate to join our team at H-E-B. As a Customer Service and Merchandising Associate, you will be responsible for providing exceptional customer service, maintaining high-quality produce displays, and ensuring efficient inventory management.Key ResponsibilitiesProvides superior customer...
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Customer Service and Sales Associate
1 day ago
Dubai, Dubai, United Arab Emirates Wazaf Human Resources Consultancies Co LLC Full timeCareer OpportunitiesWazaf Human Resources Consultancies Co LLC is currently seeking a Customer Service and Sales Associate to join our team at an auto service company in Dubai. The ideal candidate will have excellent communication skills, a positive and approachable personality, and be available to start immediately.About the Job:The successful candidate...
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Dubai, Dubai, United Arab Emirates Caliberly Full timeCaliberly is seeking a highly skilled Financial Services Associate with Customer Focus to join our team. As a key member of our financial services team, you will be responsible for providing exceptional customer service, managing financial transactions, and ensuring the accuracy of customer information.Responsibilities:Handle customer inquiries and...
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Customer Service Associate
10 hours ago
Dubai, Dubai, United Arab Emirates Emerson Electric Full timeJob Summary:The Customer Service Associate will assist customers, suppliers, local partners, and factories by checking order status, providing updates, expediting orders, and managing delivery schedules. They will ensure high customer satisfaction and timely delivery while addressing all order-related inquiries for the Business Unit.In This Role, Your...
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Customer Service Representative
3 days ago
Dubai, Dubai, United Arab Emirates Azadea Group Full timeJob OverviewWe are seeking a highly skilled Sales Associate to join our team. As a Sales Associate, you will provide exceptional customer service, address customer needs promptly, and achieve optimal sales outcomes.
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Customer Service Representative
7 hours ago
Dubai, Dubai, United Arab Emirates GMG Full timeJob OverviewWe are seeking highly motivated individuals to join our retail store team as Retail Store Associates. As a Retail Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales floor activities.The ideal candidate will have excellent communication...
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Customer Service Associate
3 weeks ago
Dubai, Dubai, United Arab Emirates Divya Staffing Solution Full timeWe are looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from youCustomer Support Executive...
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Motorbike Courier Associate
3 days ago
Dubai, Dubai, United Arab Emirates Tawseel Delivery Service Full timeTawseel Delivery Service is seeking a highly motivated Route Optimization Specialist to join our team. As a Motorbike Courier Associate, you will be responsible for optimizing delivery routes to minimize delays and improve overall efficiency.Key Responsibilities:Analyze delivery data to identify opportunities for route optimizationDevelop and implement...
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Customer Service Associate
5 days ago
Dubai, Dubai, United Arab Emirates H-E-B Full timeAt H-E-B, we're committed to delivering exceptional customer experiences through our eStores. As an eStore Curbie, you'll play a vital role in ensuring our customers receive top-notch service and quality products.We're seeking individuals who share our passion for providing excellent customer care, working collaboratively as part of a fast-paced team, and...
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Quality Control Manager
4 days ago
Dubai, Dubai, United Arab Emirates KMC Associate Full timeAbout UsKMC Associate is a leading provider of engineering services in Dubai. We are committed to delivering high-quality projects that exceed our clients' expectations.Our ExpectationsWe expect our Site Engineers to be highly motivated, enthusiastic, and committed to delivering exceptional results.What You'll DoYou will be responsible for implementing...
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Service Delivery Associate
3 days ago
Dubai, Dubai, United Arab Emirates First Gulf Bank PJSC Full timeService Delivery Associate - Emiratized RoleFull-timeDivision: Consumer Banking Group - UAEAs a Service Delivery Associate at First Abu Dhabi Bank, you will be part of a dynamic team that fosters an inclusive environment where every individual's experiences, perspectives, ideas, and beliefs are valued. We combine international experience with deep cultural...
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Delivery Service Professional
3 days ago
Dubai, Dubai, United Arab Emirates Tawseel Delivery Service Full timeTawseel Delivery Service is seeking a highly skilled Delivery Service Professional to join our team. As a Motorbike Courier Associate, you will be responsible for ensuring timely and safe delivery of packages to our customers.Key Responsibilities:Manage delivery schedules and optimize routes to minimize delaysProvide exceptional customer service, responding...
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Customer Service Associate
7 hours ago
Dubai, Dubai, United Arab Emirates Client of Limitless Recruitment Full timeWe are seeking a highly skilled Receptionist to join our dynamic team at a wellness centre in Dubai. As the first point of contact, you will provide exceptional customer service, handling front desk duties with precision and poise.The ideal candidate will possess excellent interpersonal skills, be well-spoken in English, and have great customer service...