Technical Training Lead

6 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates CA Global Headhunters Full time

**Job Summary**

CA Global Headhunters is seeking a seasoned Group Training Manager to oversee all training activities across the organization, including technical training, machine operation, product support, and growth of external training sales.

Key Responsibilities:

  • Collaborate with regional operations to identify and assess technical and sales training needs aligned with business objectives.
  • Design and develop comprehensive training programs and supporting materials.
  • Create and manage an online training platform integrating OEM resources.
  • Evaluate and ensure training accessibility, effectiveness, and individualized approach.
  • Establish and enforce minimum qualification standards for Parts Technical and Product Support roles.
  • Develop an annual training calendar outlining planned activities and providing regular updates.
  • Implement a monthly reporting system to communicate performance against required KPIs.
  • Manage a CRM system for external training sales, including sales pipeline management and monthly progress reports.
  • Lead the development and management of an external Operator Training function.
  • Maintain adherence to HSE and legal requirements.
  • Team management and development responsibilities.

Requirements:

  • Bachelor's degree in Mechanical Engineering or similar relevant technical qualification.
  • Minimum 10 years' experience in training management within HME maintenance operation and product support.
  • Ability to engage with individuals at all levels and effective understanding of training methods for team members with and without previous formal education.
  • Proven ability to coach, mentor, and guide a team fostering teamwork, accountability, responsibility, and initiative.
  • Financial management and cost control experience.
  • Well-versed in short, medium, and long-term business planning.
  • International travel required, focusing on Africa.
  • Fixed-term renewable contract.


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