Microsoft Dynamics 365 Implementation Specialist

7 days ago


Dubai, Dubai, United Arab Emirates Dautom Full time

Award-winning company Dautom is seeking a skilled professional to join our team as a Dynamic CRM Consultant. In this exciting role, you will work closely with one of our esteemed clients, known for its commitment to quality and innovation.

As a Dynamic CRM Consultant, your primary responsibility will be to enhance the current Dynamics 365 CRM system by adding new functionalities and features through configuration and customizations.

Main Job Responsibilities:

  • Implementation of functionalities, customizations, and providing end-user support in Microsoft Dynamics 365 CRM.
  • Development and management of CRM integrations with Dynamics 365 FinOps and other business systems.
  • Regular software maintenance and upgrades.
  • Collaboration with departments and end-users to understand business requirements and translate them into functional/technical solutions.
  • Preparation of technical reports, training materials, and documentation, and provision of training to end-users on business systems.
  • Collaboration with external consultants and vendors to ensure that business solutions meet end-user needs, improve efficiency, and achieve all business objectives.
  • Performance of any other duties assigned by the reporting manager.

Key Requirements:

  • A minimum of 4 years of experience in implementation, customization, testing, and support of Microsoft Dynamics 365 CRM.
  • Integration experience with Microsoft and other business system products.
  • Experience in Microsoft Power Automate and other Power Platform products.
  • Experience in Document Core Pack and SharePoint will be an advantage.


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