Quality Assurance Specialist
7 days ago
We are seeking a skilled Quality Assurance Coordinator to enhance patient care and quality within our medical center.
About the Role:This is an excellent opportunity for a detail-oriented individual with exceptional communication skills in Arabic and English to ensure the highest standards of quality.
Main Responsibilities:- Quality System Management: Oversee and maintain accurate documentation of our Quality System, including inventory management, audits, and reporting of key performance indicators.
- Customer Service: Provide exceptional service to patients, addressing their concerns and needs in a timely manner.
- Patient Care Improvement: Conduct daily rounds on nursing units to identify areas for improvement and implement strategies to enhance patient outcomes.
- Evaluation and Documentation: Complete thorough evaluations of patient care using established parameters and document review findings according to hospital standards.
- Communication and Problem-Solving: Maintain open communication with supervisors regarding problem issues or potential cases that require attention within 24 hours.
- Experience: Proven experience as a Quality Assurance Coordinator or similar role, preferably within a healthcare or clinical environment.
- Skills: Excellent communication and problem-solving skills, with the ability to work collaboratively in a fast-paced healthcare setting.
- Language Proficiency: Fluent in Arabic and English.
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