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2 months ago
Marriott International, Inc. is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties in 131 countries. We are committed to delivering exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.
Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our Rooms and Guest Services Operations team at the JW Marriott Marquis Dubai. As an Assistant Manager, you will be responsible for providing exceptional guest service, managing front office operations, and leading a team of associates to deliver outstanding results.
Key Responsibilities- Guest Service
- Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Ensure that all guest interactions are friendly, courteous, and professional.
- Front Office Operations
- Manage front office operations, including check-in, check-out, and room assignments.
- Ensure that all front office systems and processes are operating efficiently and effectively.
- Team Leadership
- Lead a team of associates to deliver outstanding results and achieve business objectives.
- Provide coaching, training, and development opportunities to help associates grow and develop their careers.
- Administrative Tasks
- Assist with administrative tasks, including data entry, reporting, and record-keeping.
- Ensure that all administrative tasks are completed accurately and on time.
- Education
- Bachelor's degree in Hospitality, Business Administration, or a related field.
- Experience
- Minimum 2 years of experience in a front office or guest services role, preferably in a luxury hotel environment.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
We offer a competitive salary, excellent benefits, and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
