Hospitality Front Desk Specialist

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Four Seasons Hotels And Resorts Full time
Hospitality Professional Opportunity
The Four Seasons Hotels And Resorts team seeks a skilled front desk agent to join our dynamic team. As a key ambassador for our brand, you will be responsible for delivering exceptional guest experiences, fostering loyalty, and driving long-term growth.

Main Responsibilities
  • Engage with guests, providing warm welcomes and personalized service throughout their stay.
  • Manage guest registrations, facilitating smooth arrivals and departures.
  • Process payments, address billing inquiries, and resolve any accommodation-related issues.
  • Offer insider knowledge on hotel services, local attractions, and community events.
  • Address guest concerns and resolve issues efficiently, both in person and over the phone.
  • Continuously evaluate and improve guest interactions, seeking opportunities to exceed expectations.


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