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Hotel Ambassador
4 weeks ago
Job Summary:
We are seeking a skilled Guest Relations Agent to join our team at AccorHotel. As a Guest Relations Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Key Responsibilities:
- Greet guests warmly and assist with luggage
- Provide directions to the Front Desk or other areas of the hotel
- Engage in conversation with guests and offer local greetings
- Assist the Doorman as needed
- Recognize repeat guests and welcome them back
- Offer to enroll guests in our loyalty program
Qualifications:
- Excellent communication and interpersonal skills
- Impeccable grooming and presentation
- Ability to work in a fast-paced environment
- Flexibility with working hours
- Previous customer service experience an asset
Working Conditions:
This is a full-time position with no remote work options.