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Hotel Ambassador

4 weeks ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time

Job Summary:

We are seeking a skilled Guest Relations Agent to join our team at AccorHotel. As a Guest Relations Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  • Greet guests warmly and assist with luggage
  • Provide directions to the Front Desk or other areas of the hotel
  • Engage in conversation with guests and offer local greetings
  • Assist the Doorman as needed
  • Recognize repeat guests and welcome them back
  • Offer to enroll guests in our loyalty program

Qualifications:

  • Excellent communication and interpersonal skills
  • Impeccable grooming and presentation
  • Ability to work in a fast-paced environment
  • Flexibility with working hours
  • Previous customer service experience an asset

Working Conditions:

This is a full-time position with no remote work options.