Room Service Attendant
5 days ago
At Anantara, we pride ourselves on delivering exceptional guest experiences that exceed expectations. Our team members play a vital role in ensuring that every guest has a memorable stay with us.
About This Role
This position plays a key role in delivering exceptional dining experiences to our guests in the comfort of their rooms. The successful candidate will work closely with the kitchen team to ensure order accuracy and timely preparation, as well as provide excellent customer service to our discerning guests.
Key Responsibilities:
- Preparing for Service:
- Prepare and set up trays or tables with appropriate cutlery, china, and accompaniments.
- Delivery of Food and Beverages:
- Deliver meals and beverages to guest rooms in a timely and professional manner.
- Providing Excellent Customer Service:
- Explain menu items, daily specials, and answer any questions guests may have about the food and beverages.
- Administrative Tasks:
- Process guest payments and maintain accurate billing records.
- Maintaining Cleanliness:
- Cleanliness and organization of in-room dining equipment and storage areas.
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