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Beverage Service Manager
2 weeks ago
We are currently looking for a skilled Beverage Service Manager to join our Food and Beverage team at Rotana Hotel. As a key member of our team, you will be responsible for managing the beverage service operations and ensuring that our guests receive exceptional service.
Your primary role will involve:
- Managing the beverage service team, including training and development.
- Ensuring that all beverage service standards are met, including quality, quantity, and presentation.
- Developing and implementing new beverage menu items and promotions to enhance the guest experience.
- Maintaining accurate records and reports, including sales data and inventory levels.
- Providing excellent customer service, responding promptly to guest inquiries and resolving issues in a professional manner.
Requirements
The ideal candidate will possess a diploma/degree in hospitality or vocational training in food & beverage, with a minimum of one year experience in Bar Operations. Excellent command of English is essential, along with skills such as guest service and interpersonal communication. Proficiency in bartending techniques, wine knowledge, and cocktail preparation is highly desirable.
The successful candidate will be hands-on, passionate about providing exceptional service, and possess a positive attitude. They will thrive in a fast-paced environment, remain calm under pressure, and demonstrate attention to detail.
In addition to the above requirements, the following competencies are essential:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
