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Dining Room Team Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates 25hours Hotels Full time
Dining Room Team Lead Job Summary

As a Restaurant Supervisor at 25hours Hotels, you will lead a dynamic team of servers, bartenders, and hosts/hostesses to deliver exceptional dining experiences to our guests. This is an exciting opportunity to develop your leadership skills, work in a fast-paced environment, and contribute to the success of our hotel.

Key Responsibilities:

  • Team Leadership: Lead the front-of-house team, including waiters, bartenders, and host/hostesses, ensuring they work efficiently and provide excellent service.
  • Customer Service: Interact with customers to ensure they have a positive dining experience, addressing any complaints or concerns promptly and professionally.
  • Service Quality: Ensure that all service quality standards are consistently met, including timely delivery of food and drinks, accurate orders, and high-quality presentation.
  • Inventory Control: Assist with inventory control by keeping track of stock levels for food, beverages, and supplies, ensuring that orders are placed to prevent shortages.

Requirements:

  • Management Experience: Proven experience in a similar role, with a strong understanding of restaurant operations and customer service principles.
  • Customer Service: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Leadership: Strong leadership skills, with the ability to motivate and inspire a team to deliver exceptional results.
  • Problem-Solving: Ability to think on your feet and resolve problems in a calm and professional manner.