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Senior Business Intelligence Analyst

2 months ago

Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time
About the Role

We are seeking a highly skilled Senior Business Intelligence Analyst to join our team at CHALHOUB Group. As a key member of our data-driven organization, you will play a critical role in driving business growth and improvement through data analysis and insights.

Key Responsibilities
  • Develop a Unified View of Customer Behaviors: Create a comprehensive understanding of customer shopping behaviors and engagement patterns to inform business decisions.
  • Optimize Operations and Improve UX: Leverage data to streamline processes, enhance user experience, automate tasks, reduce errors, and accelerate time-to-value.
  • Generate Actionable Insights: Derive valuable insights from data and champion their use to drive business value and growth.
  • Predict and Forecast Outcomes: Utilize data to predict potential outcomes and support our core marketing, benefits, and experiences operations.
  • Provide Data-Driven Recommendations: Offer data-driven suggestions to optimize productivity, next best action, value, and customer delight.
  • Identify New Opportunities: Discover new business use cases and opportunities to generate value and drive growth.
  • Collaborate with the Data Team: Work with the core data team to operationalize and deliver impact through data products.
  • Champion Trustworthy Data: Advocate for the growth of trustworthy data critical to uncovering previously unknown behaviors that aid ongoing business operations.