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Hotel Cleaning Services Director

1 week ago

Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time
Job Summary

We are seeking an experienced Housekeeping Team Leader to oversee the daily operations of our housekeeping department. This role involves motivating staff, training and developing team members, and maintaining a harmonious work environment.

  • Motivating Staff: Inspiring and motivating the housekeeping team to perform at their best.
  • Training and Development: Ensuring that team members are properly trained in cleaning techniques, safety protocols, and customer service standards.
  • Delegation: Assigning tasks to team members based on their strengths and workloads.
  • Conflict Resolution: Handling conflicts among team members effectively and maintaining a harmonious work environment.
Key Responsibilities:
  • Scheduling: Planning and managing the work schedule for the housekeeping team.
  • Task Prioritization: Ensuring that tasks are completed on time while maintaining high standards of cleanliness.
  • Quality Control: Ensuring that all rooms and public areas meet cleanliness and presentation standards.
  • Inspection Skills: Conducting thorough inspections to ensure that all cleaning tasks have been completed properly.

This role requires strong leadership and communication skills, as well as a passion for teamwork. The ideal candidate will have at least two years of experience in housekeeping within a five-star hotel and fluency in English.