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Hospitality Cleaner

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Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

The Room Attendant position at Sheraton Grand Hotel, Dubai offers an exciting opportunity to join our hospitality team. In this role, you will be responsible for ensuring the highest standards of cleanliness and customer service throughout the hotel.

Responsibilities:

  1. Clean and maintain rooms, public areas, and laundry facilities to meet the hotel's quality standards.
  2. Work collaboratively with colleagues to achieve excellent results.
  3. Maintain all equipment in a clean, tidy, and well-maintained condition.
  4. Understand and utilize various cleaning products and tools effectively.
  5. Carry out special projects and tasks as required by the hotel.
  6. Report any damage or missing items to supervisors promptly.
  7. Deliver lost and found property to the supervisor.
  8. Provide exceptional customer service to guests, responding to their requests in a courteous and prompt manner.

Qualification Standards:

  1. Totally embrace the philosophy of guest and customer service.
  2. Identify yourself with the hotel's brand and operating philosophy.
  3. Possess a warm and friendly demeanor.
  4. Strive to achieve satisfaction and delight of our customers.