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People Operations Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Amazon Full time

The HR Assistant role is a vital part of Amazon's on-site support team, responsible for providing exceptional employee experience and driving HR excellence. This hands-on position involves executing people initiatives, offering internal support, and ensuring the smooth operation of HR processes.

Key Responsibilities
  1. Respond promptly and accurately to employees' queries, demonstrating expertise in human resources, benefits, and payroll topics.
  2. Ensure accurate and complete employee documentation, adhering to strict confidentiality standards.
  3. Act as a Subject Matter Expert for on-site people issues, escalating when necessary, and provide guidance to managers.
  4. Promote attendance tracking, collaborating with payroll teams to ensure timely and accurate payroll inputs.
  5. Deliver training and guidance on policies, processes, and systems to customers and team members, enhancing their knowledge and skills.
  6. Create and distribute standard communications and HR reports, facilitating informed decision-making.
  7. Conduct thorough analyses of issues and develop targeted solutions, applying process improvement principles to maximize resource value.
  8. Leverage data-driven insights to drive business decisions, identifying areas for growth and optimization.
  9. Maintain accurate records and manage overall employee engagement programs, fostering a positive work environment.

This role requires strong Microsoft Office skills, particularly Excel, and 1+ years of human resources experience. Our inclusive culture empowers Amazonians to deliver outstanding results for our customers.