Business Systems Analyst

4 weeks ago

Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time
About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at CHALHOUB Group. As a Business Systems Analyst, you will play a key role in shaping the future of our logistics and supply chain operations.

Key Responsibilities
  • Work closely with the Logistics & Fulfilment Technology Lead to develop and implement technology solutions that drive business value.
  • Support the business to translate business requirements into technology requirements and identify opportunities for process improvements.
  • Ensure that logistics solution requirements are defined, groomed, and planned effectively for DevSecOps delivery management.
  • Manage the operational activity of external vendors and delivery partners supporting solution design/build activity.
  • Pro-actively manage and mitigate delivery risks, ensuring prompt escalation and resolution.
  • Ensure the successful management of the service transition process from project to business-as-usual.
Requirements
  • Degree educated, with 8-10 years postgraduate work experience working with Supply Chain and Logistics related solutions, preferably in a business facing IT/Digital role.
  • Deep understanding of how Regional and Global Logistics networks operate both for B2B and D2C eCommerce and how technology can support optimization and improvement.
  • Demonstrated experience in implementing systems such as Transport Visibility, Carrier Management, Transport Management, eCommerce fulfilment solutions.
  • Experience and appreciation for the Middle East would be preferable but not essential.
  • Experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties) end-to-end (e.g., solution integration, data management and effective cutover and release strategies).
  • Experience working with modern integration technologies is preferable (e.g., a good understanding of API design patterns and frameworks, micro services, API gateways, API security etc.).
  • Awareness and understanding of Lean-Agile project management and solution development methodologies and frameworks e.g., Dev Ops and SAFe.
  • Experience in large regional/global organisations using in-sourced and out-sourced IT service providers.

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