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Front Office Team Leader

3 weeks ago

Sharjah, Sharjah, United Arab Emirates beBee Careers Full time

Job Description:

We are looking for a highly skilled and experienced Front Office Supervisor to join our team. The successful candidate will be responsible for supporting, training, and supervising front office staff to ensure that all customer-related tasks are handled accurately and on time.

The ideal candidate will have excellent leadership skills and be able to handle customer complaints and special requests in a professional manner. They will also be responsible for scheduling staff shifts and managing other HR-related tasks.

Key Responsibilities:

  • Supporting and training front office staff
  • Ensuring accurate and timely completion of customer-related tasks
  • Handling customer complaints and special requests
  • Scheduling staff shifts
  • Managing HR-related tasks
  • Maintaining an orderly appearance throughout the reception area
  • Monitoring stock and ordering office supplies
  • Preparing monthly management reports
  • Managing departmental procedures