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Process Excellence Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates Vacancies Full time

Job Overview

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We are seeking a skilled Process Excellence Specialist to drive operational improvements and optimize business processes across multiple sectors.

The ideal candidate will possess a deep understanding of business workflows, be able to identify inefficiencies, and recommend solutions to improve operational performance, reduce costs, and increase revenue.

Key Responsibilities:

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  • Analyze current business processes across various departments and sectors to identify bottlenecks, inefficiencies, and areas for improvement.
  • Design and implement process improvement strategies that align with industry best practices and company objectives.
  • Lead process optimization projects from conception through execution, working closely with cross-functional teams to ensure alignment.
  • Utilize data-driven methodologies to monitor and evaluate the effectiveness of implemented changes.
  • Facilitate workshops, training sessions, and meetings with key stakeholders to gather input and ensure buy-in for process improvements.
  • Develop process documentation, including workflows, standard operating procedures (SOPs), and business process models.
  • Collaborate with IT and other technical teams to automate and digitize processes where applicable.
  • Conduct risk assessments and ensure compliance with industry regulations and company policies.
  • Stay up-to-date on industry trends, tools, and best practices to continually refine process improvement approaches.

Key Qualifications:

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  • Bachelor's or Master's degree in Business Administration, Engineering, Operations Management, or a related field.
  • Minimum of 5 years of experience in process consulting, operations management, or business analysis, preferably across multiple sectors.
  • Proven track record of successfully leading process optimization projects in diverse industries such as manufacturing, finance, retail, or IT.
  • Strong analytical and problem-solving skills with experience in process mapping, gap analysis, and root cause analysis.
  • Proficiency in process improvement frameworks such as Lean, Six Sigma, or Kaizen.
  • Familiarity with business process management (BPM) tools and software (e.g., Visio, ARIS, IBM BPM).
  • Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams.
  • Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
  • Experience with change management principles and methodologies.