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Facilities Management Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates Green Home Technical Services L.L.C Full time
Service Delivery Manager Job Summary
We are seeking an experienced Service Delivery Manager to lead our team in delivering exceptional customer service and promoting a culture of excellence within the organization. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring seamless service delivery, and driving continuous improvement initiatives.

About Us
Green Home Technical Services L.L.C is a leading provider of cleaning and maintenance services in the UAE. We pride ourselves on our commitment to quality, safety, and customer satisfaction. Our mission is to provide tailored solutions that meet the unique needs of our clients, while fostering a positive and productive work environment for our employees.

Key Responsibilities
As a Service Delivery Manager, your key responsibilities will include:
  1. Team Leadership: Lead and manage a team of cleaning and maintenance staff, providing guidance, coaching, and performance evaluations to ensure high standards of service delivery.
  2. Cleaning and Maintenance Oversight: Oversee daily cleaning and maintenance activities, ensuring a clean, safe, and well-organized environment across our facilities.
  3. Training and Development: Provide training and ongoing support to team members, equipping them with the necessary skills and knowledge to perform their duties effectively.
  4. Quality Control: Conduct regular inspections to ensure the quality of cleaning and maintenance services, addressing any deficiencies promptly.